FAQs regarding Reliance Jio True 5G service

Gandhinagar: Today, Gujarat became the first state in India where all 33 district headquarters have Reliance Jio True 5G service. With the launch of 5G there are some frequently asked questions in mind of people.

We try to bring you answer to those important questions about Reliance Jio True 5G.

Q1. How will I come to know if I am eligible for/have got Jio Welcome Offer?
Ans: The invited customers will be communicated the same via notifications. You can also check the same on your MyJio app.

Q2. What should I do to experience 5G?
Ans: In our promise to make customers’ life simpler, we bring the latest technology with the highest level of convenience. Jio is a true 5G-ready network, unlike other networks. Jio users do not need to change their SIM cards. You will need a Jio 5G network compatible 5G handset and 5G network availability in your area, and you will be eligible for an invitation to the Jio Welcome Offer.

Q3. I have a 5G compatible handset and my city has Jio 5G network, how can I get Jio Welcome Offer?
Ans: Jio Welcome Offer will be available to Jio customers:
1. With Jio 5G-network compatible devices
2. Who are in good Jio 5G-network coverage area most of the time
3. Are on a valid active plan of Rs 239 or higher for prepaid and all postpaid users
4. The customer with the device has to be in the 5G zone.

DeshGujarat