Microsoft Outage Hits Ahmedabad Hotels, GIFT City Firms

Ahmedabad: A global Microsoft outage disrupted email communications and business operations in Ahmedabad and GIFT City on Thursday and Friday, affecting Outlook and other Microsoft 365 services. Users reported difficulties sending and receiving emails, accessing Outlook and joining Microsoft Teams meetings.

Hyatt hotels in Usmanpura and Vastrapur issued social media advisories informing guests that their email services were temporarily unavailable. Both hotels asked guests and business partners to contact their helplines for bookings, inquiries and assistance.

Cisco’s ThousandEyes, which monitors network disruptions worldwide, recorded Outlook outages in Ahmedabad and several other Indian cities, including Chennai, Indore and Bengaluru.

Several fintech firms, banks and global capability centres (GCCs) in GIFT City also experienced operational disruptions of varying degrees. Businesses dependent on cloud-based systems for routine operations were among those affected.

Cybersecurity experts said the disruption could affect sectors such as hospitality, healthcare, insurance, banking, fintech and aviation, where email communication and digital documentation are critical. Delays could also affect airline ticket confirmations and insurance claims, while raising concerns about access to critical business data and reliance on cloud-based systems. DeshGujarat