Petroleum & Natural Gas Ministry of India launches LPG Portal for gas cylinder users

New Delhi, 22 June 2012

At a launch function in the capital today, Mr. S. Jaipal Reddy, Minister for Petroleum & Natural Gas, dedicated a unique initiative – the ‘LPG Portal’ – that will host data on the last mile delivery of domestic LPG cylinders, supplied by PSU Oil Marketing Companies (OMCs) to nearly 14 crore households in the country.

To empower LPG users through a public accountability system – Indian Oil, BPCL, HPCL – have attempted to introduce visibility of the LPG cylinder transactions to all citizens across the country through LPG Portal.

The LPG Transparency portal can be accessed through the official website of the Ministry of Petroleum and Natural Gas : www.petroleum.nic.in. Access is also available through respective OMC websites, www.indane.co.in; www.ebharatgas.com and www.hindustanpetroleum.com. Through a single click, consumers can now know their individual pattern of LPG usage, LPG booking status, LPG refill history or request for surrender of their connection, highest consumption consumers, subsidy availed etc. The information on the portal can also be sorted by consumer number, consumer name and by distributors’ name.

This initiative is expected to emerge as a tool for social audit for all domestic LPG supplies. This portal provides access to LPG distribution information, report discrepancies and feedback on the anomalies in supply, if any. To enable the OMCs to improve their services, the portal also gives opportunity to consumers to rate the services of their LPG distributor, thus helping the oil companies to focus on areas of improvement and enhance consumer satisfaction.

By informing, educating & empowering LPG consumers across India, the transparency of information on the websites is intended to make all the stakeholders accountable, thus leading to a just and equitable distribution of the subsidized LPG fuel. Nearly 14 crore households across India covering urban, semi-urban and even rural India are expected to benefit from this initiative.