New Delhi: The Life Insurance Corporation of India (LIC) has launched a new online facility allowing policyholders to make premium payments through a WhatsApp bot. The feature was launched today by LIC CEO and MD Siddhartha Mohanty.

This option will provide LIC customers one more alternate option to pay premiums online. Registered customer portal users can use WhatsApp number 8976862090 to find out the policies that are due for payment and directly make the payment through UPI/Net banking/cards within the WhatsApp bot. The full customer journey of identifying policies due for premium till payment and receipt generation happens within the WhatsApp bot.

Speaking on this occasion, Siddhartha Mohanty said that this option will provide ease of operations for LIC’s customers and will be a handy tool to pay LIC premiums from anywhere, anytime through the fast-growing medium of WhatsApp. This option will help to enhance efficiency and productivity, ensuring better services to LIC’s customers.

LIC’s customer portal has over 2.2 crore registered policyholders, with over 3 lakh customers logging in every day to avail various online services, an official statement said.  DeshGujarat