By our correspondent, Gandhinagar, 1 April 2013

Gujarat Assembly today passed the Gujarat Right of Citizens to Public Services Bill 2013 unopposed. A new law as per this bill will give right to people for getting government services in prescribed time limit. People will get right for solution of their complain in this regard.

“If in prescribed period, services are not provided, the citizen will have right to file complain before an official appointed to handle such complains. If such official fails to resolve the issue, the citizen will be able to file complaint before local and later before the state level authority,” said Minister Nitin Patel.

“The state government will appoint Fariyad Nivaran Adhikari in all administrative offices as per need arises.Such official will receive the complains and resolve them in prescribed time period,” he further said.

The minister also said that in the case of failure to resolve the issue, the officer will be fined between Rs 1,000 to Rs 10,000. The amount of fine will be cut from his salary.

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