New Delhi: The Directorate General of Civil Aviation (DGCA) has issued revised Civil Aviation Requirements (CAR) aimed at streamlining the airline ticket refund process and safeguarding passenger interests against unfair practices. The new regulations, which will come into effect on March 26, 2026, follow a surge in passenger grievances related to refund delays and the controversial practice of holding refunds in “credit shells”. Strict Timelines for Refunds Under the revised guidelines...Read More

New Delhi: The Directorate General of Civil Aviation (DGCA) has instructed leading Indian carriers, including Air India and IndiGo, to organise mental health workshops for their flight crew following the psychological impact of the fatal Air India 171 crash on June 12, which claimed 260 lives. In the aftermath of the tragedy, Air India witnessed a wave of sick leave, as many crew members were too mentally distressed to operate flights. Officials say the DGCA has advised the airline to conduct w...Read More

New Delhi: The Directorate General of Civil Aviation (DGCA) has taken strict action against three senior Air India officials over repeated and serious violations in flight crew scheduling. While the suspensions are unrelated to the recent AI171 crash, they stem from broader systemic issues. On June 21, the DGCA ordered the airline to remove three officials from their roles for failures in crew scheduling, oversight, and compliance. Those named include Divisional Vice President Choorah Singh, Ch...Read More

New Delhi: In the wake of the tragic crash of an Air India Boeing 787 aircraft, the Directorate General of Civil Aviation (DGCA) has instructed Air India to conduct additional safety checks on its Boeing 787-8 and 787-9 aircraft fitted with Genx engines as a precautionary measure. The DGCA has mandated that these inspections begin immediately, in coordination with its regional offices. According to an official statement, the DGCA specified that a one-time inspection must be conducted before e...Read More