Mumbai: Pointing to 5 crore call failures suffered by RJio customers last week due to interconnectivity issues with existing networks, RIL Chairman Mukesh Ambani today asked incumbent operators to fulfil their “obligation” without delay.

“Last week Jio customers suffered 5 crore call failures to other networks due to insufficient interconnect capacity…

operators should to fulfill their obligation to provide interconnectivity without delay so that no Jio customer suffers,” Ambani said.

He said operators also have an obligation not to limit customers’ right to migrate to Jio using mobile number portability.

Reliance Jio has accused incumbent players of not releasing sufficient interconnection ports during its test run of services, while the existing operators (under the aegis of COAI) have dubbed its testing of network as an effort to bypass regulations.

PTI