Have fever? You can call health official for consultation, blood test for free using 104 service

Gandhinagar: The Government of Gujarat runs 104 fever helpline jointly with GVK EMRI.

Any patient with fever can call a medical staffer for consultation and medical test at home for free using this helpline, and dialing toll free number 104 via mobile or landline phone. The service is available round the clock.

Once a phone call is received by 104 response centre, a trained staffer receives details such as name of the patient, phone number, address, taluka, district, village and city name. Patient’s name, age, sex, duration of fever, medicines taken etc details are also collected. Later the nearest health official is contacted via phone and SMS by response centre staffer. A health official soon visit the patient at his/her doorstep and conduct blood test to check whether it is malaria fever or not. A patient is also given medicines for free.

After the visit, a local health official passes the details of patient to 104 response centre. Registration officer at response centre moves 108 ambulance for hospitalization if particular case is found serious. In other cases, 104 call centre also contacts the patient after 24 hours of health official’s visit to get updates.

DeshGujarat