Now you can submit your complaints online for Taluka Swagat; Portal launched

Gandhinagar: Chief Minister Shri Bhupendra Patel launched a portal to enable citizens to make online submissions in the Taluka-level Swagat program. This portal was launched during the State-level Swagat program for the month of July held today.

The online grievance redressal program ‘Swagat’ was initiated by the then CM and current PM, Narendra Modi, in 2003 with the aim of resolving the problems of the people of the state amicably.

The portal launched by the Chief Minister marks another significant step in strengthening this initiative of good governance and amplifies the voice of citizens.

Social media pages for Swagat Online on platforms like Facebook, Twitter, Instagram, and Koo have also been launched to provide prompt and effective solutions to people’s issues online and at their doorstep. These social media pages will also serve to spread success stories of the quick and effective resolution of citizens’ representations in Swagat through social media.

Additionally, the online portal for submissions in Taluka Swagat will play a crucial role in raising awareness among the people and fostering a connection with the local administration through the Swagat online program to achieve amicable solutions to problems.

As part of this initiative, citizens of the state will be able to submit online complaints and questions on the Taluka reception portal, with an email ID and mobile number, within a limit of 2000 words.

To do this, online entries can be made from the 1st to the 10th of every month for the Taluka Swagat program, which is held on the fourth Wednesday of each month. Applicants can also track the status of their applications using the generated number after online entry.

For the online redressal of people’s grievances, the statewide Swagat program is held on the fourth Thursday of every month under the Chief Minister’s chairmanship. In the July program, CM Patel personally attended nine presentations and issued instructions to government departments and district officials for immediate redressal.

The Chief Minister emphasized the need for efficient coordination between parties and departments to avoid delays in resolving issues, and he took responsibility to ensure timely and speedy justice for petitioners.

It is noteworthy that in July, a total of 6,363 submissions were received from Gram, Taluka, District, and State Swagat, of which 82.49 percent (5,249 submissions) have been successfully resolved. (Source: DeshGujarat)