DGCA asks foreign airlines not to charge for second bag
New Delhi, 26 October 2011
India’s aviation regulator Directorate General of Civil Aviation (DGCA) has asked foreign airlines, particularly those from the US and Europe, not to impose hefty charges on passengers for checking in a second bag and revert to the earlier practice of allowing two bags within a weight limit for free.
The matter has been taken up by the Directorate General of Civil Aviation (DGCA) with the foreign carriers which have been imposing very high fee on the second checked-in bag.
“Passengers face a terrible time when they reach the airport and find that they have to pay as high as $300 (almost Rs 14,000) extra for additional check-in baggages.
“We have written to the Airline Operators Committee (AOC) asking foreign airlines to stop this practice. The matter is being taken up under the existing air service agreements India has with other countries (whose airlines have started levying the fee),” DGCA chief E K Bharat Bhushan told PTI.
The foreign carriers have been asked to revert to the earlier practice of allowing two bags within a weight limit for free and respond to the letter within a week.
American carriers had last year started charging hefty amounts from passengers for checking in an additional bag, which was soon adopted by some European airlines as well.
Indian carriers do not charge anything for two checked-in baggages with a limit of 23 kg for economy class passengers.
A return trip with two check-in bags hence costs double the amount, which is close to price of the ticket itself.
While foreign airlines say this charge for an additional checked-in baggage was imposed during the 2008 economic crisis, official sources said there was no reason why it should continue three years later.
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With respect to desh-gujarat atrical..
i must say that dgca of india must improve there customer service
before they ask foregin air-lines for baggae charge.
yes some time extra baggage charge hurts to coustmer.
but same time foregin- airlines provide 100..percent satisfaction..
yes indian airline don’t charge this .
but same time look at the history and attiude..towards passenger.
indian- carriers treat indian..passenger like a homeless passenger.
once flight canceled or dealy..
there are know one at the counter to answer for any flight dealy..in..hindustan..
so bottam line is dgca clean there house and wild behavior towards .
indian origan paeenger
These are for profit airlines (unlike Air India, which is really burden on taxpayers). Hence they will do whatever required to justify their profitability.
Last time when I traveled out of country through Amdavad Airport, I was disappointed to see that despite weight restriction of 23 kgs per bag, the officers were permitting about 25 kgs. This is unfair to those who want to really follow the law. In US, they won’t let you go beyond 23.2 kgs at the most. Wish officers at Amdavad airport also take law seriously.